Terms & Conditions

 

Introduction
Welcome to the website of Smart Customs Clearance ("Company" or "we").
By using this website or any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions ("Terms") and our Privacy Policy.
If you do not agree with any part of these Terms, you must immediately refrain from using the website or the services.

1. Definitions
Unless the context otherwise requires:

  • "Company": Smart Customs Clearance (SCC).
  • "Client": any natural or legal person who uses the website or requests the services.
  • "Services": all customs clearance services, customs consultancy, shipping and transportation, storage, logistics and financial services, and any other services provided by the Company.
  • "Website": https://sccgtl.com and all pages belonging to it.
  • "Parties": the Company and the Client collectively.
  • "Documents": all papers, data, and information provided by the Client.

 

2. Acceptance of Terms

  • Your use of the website or requesting any service constitutes express acceptance of these Terms.
  • If you are acting on behalf of a company or entity, you represent that you have the legal authority to bind that entity to these Terms.

 

3. Description of Services
The Company provides the following services:

  • Customs clearance for import, export, and transit.
  • Customs consultancy and tariff classification.
  • Shipping, transport management, storage, and distribution.
  • Tax representation and VAT management.
  • Integrated logistics services.
  • Any other services agreed upon in writing.

All services are subject to availability and to entering into a separate service agreement or written confirmation where applicable.

 

4. Client Obligations
The Client shall:

  1. Provide correct, accurate, lawful, and complete documents for all shipments.
  2. Fully disclose the nature, value, origin, and destination of the goods.
  3. Comply with all applicable customs laws and local and international regulations.
  4. Not provide any prohibited or hazardous goods or goods violating international sanctions.
  5. Cooperate with the Company in providing any additional information requested by official authorities.

 

The Client alone bears full legal and financial responsibility for any delay, fines, confiscation, or penalties resulting from:

  • Providing incorrect or incomplete documents.
  • Incorrect declaration of goods.
  • Violating customs laws.

 

5. Fees and Payments

  • The Client shall pay all government customs duties, taxes, Company fees, and any additional costs in accordance with the concluded agreement or issued invoices.
  • All amounts are due immediately upon receipt of the invoice unless otherwise agreed in writing.
  • The Company may adjust its prices or service fees upon changes in government fees or regulations, with prior notice to the Client.

 

6. Lien and Security

  • The Company reserves the right to retain documents or goods or refuse to deliver them until full payment of all outstanding amounts owed by the Client.
  • This includes any amounts due for previous services or additional costs.
  • The exercise of the lien does not constitute a waiver of any other rights of the Company.

 

7. Intellectual Property

  • All content on the website, including texts, images, logos, trademarks, designs, and software, is the exclusive property of the Company or its licensors.
  • No part of the website may be copied, republished, distributed, or modified without the prior written consent of the Company.
  • Content submitted by the Client remains the property of the Client, but the Client grants the Company a non-exclusive license to use it solely for the purpose of performing the services.

 

8. Confidentiality and Data Protection

  • The Company is committed to maintaining the confidentiality of all Client information and documents.
  • Data will not be shared except with:
    • Competent government and customs authorities for the performance of services.
    • Subcontractors and transport partners when necessary.
    • Any other party pursuant to a legal order.
  • All personal data is subject to our Privacy Policy published on the website.

 

9. Sanctions Compliance and Anti-Bribery

  • The Client acknowledges that it will not use the Company's services for any illegal activity.
  • Both parties undertake to comply with all anti-bribery, anti-corruption, and anti-money laundering laws.
  • The Company reserves the right to refuse to provide services if there is reasonable suspicion of violating international sanctions or local laws.

 

10. Disclaimer and Limitation of Liability

  • The Company acts as a customs clearance agent based on data and documents provided by the Client.
  • The Company shall not be liable for:
    • Delays resulting from government inspection procedures or laboratory tests.
    • Unforeseen decisions by customs authorities.
    • Damages caused by force majeure.
    • Any indirect, consequential, or lost profit damages.
  • In all cases, the Company's total liability shall not exceed the value of the service fees paid for the transaction subject to the claim.

 

11. Force Majeure

  • Neither party shall be liable for delay or non-performance if caused by circumstances beyond its reasonable control, such as:
    • Natural disasters.
    • War or civil unrest.
    • Closure of borders or ports.
    • Unexpected government decisions.

 

12. Indemnification

  • The Client shall indemnify and hold the Company harmless from any claims, damages, or costs (including attorneys' fees) arising from:
    • Client's breach of these Terms.
    • Provision of incorrect documents.
    • Any third-party claim due to the Client's goods.

 

13. Termination of Services

  • The Company may suspend or terminate the provision of services immediately if:
    • The Client breaches any provision of these Terms.
    • Forged documents or prohibited goods are discovered.
    • Outstanding amounts are not paid when due.
  • Termination does not relieve the Client of prior payment obligations.

 

14. Notices

  • All notices between the parties shall be sent via official email or by any written means designated by the parties.
  • An email sent from the Client to the Company or vice versa shall be deemed an official notice if sent from the registered addresses.

 

15. Amendments to Terms

  • The Company reserves the right to amend these Terms at any time.
  • Amendments become effective immediately upon posting on the website.
  • The Client's continued use of the website after amendments constitutes implicit acceptance of the amendments.

 

16. General Provisions

  • Severability: If any provision is deemed illegal or unenforceable, the remaining provisions shall remain in effect.
  • Entire Agreement: These Terms constitute the entire agreement between the parties regarding use of the website.
  • No Waiver: Failure to exercise any right shall not be deemed a waiver thereof.

 

17. Governing Law and Dispute Resolution

  • These Terms shall be governed by the laws of the country where the Company's headquarters are located.
  • In the event of a dispute, the parties shall first seek amicable negotiation for a period of no less than 30 days.
  • If resolution is not reached, the dispute shall be referred to the competent courts in the aforementioned country, or to arbitration if agreed in writing.

 

18. Contact
For any inquiries regarding these Terms, please contact:

  • ☎ 4DN:  +963 11 7071
  • ?   Mob:  +963 987 20 70 71
  • ?   Mob:  +963 987 20 70 70
  • ☎  Tel:    +963 11 613 55 91 | 2 | 3 | 4
  • ✉ Email:  info@sccgtl.com
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Terms & Conditions